Geneva Corporate Transport — Accounts, SLA, Monthly Invoicing

Geneva Corporate Transport — Accounts, SLA, Monthly Invoicing

If your company runs a steady flow of travel through Geneva — incoming clients, executives commuting Geneva–Zurich, delegations visiting the UN or WTO, conference logistics at Palexpo — ad-hoc taxi bookings waste time and bury the finance team in expense claims. Our Geneva corporate transport service replaces that with a proper account: one contract, one dispatcher, one monthly invoice, published service-level commitments. This page covers how a corporate account works, what is in the SLA, which industries we serve most, and how to set one up in under a week.

What a corporate account includes

• Dedicated account manager — one person at dispatch who knows your business, your travel policy and your VIP list
• Preferred corporate rates — 5 % to 15 % below standard fixed prices depending on volume
• Priority dispatch — your bookings go to the front of the queue during peak hours
• Any-time booking — online form, WhatsApp, email or phone, with same-minute acknowledgement during business hours
• Monthly invoice — one PDF per calendar month, grouped by cost centre or employee, VAT fully itemised
• Real-time trip tracking — travel coordinators see live vehicle position and ETA
• Named driver option — regular routes can be assigned a specific driver who learns the passenger’s preferences
• 24/7 operations — nights, weekends, public holidays at the same service level

Corporate pricing

Rates are applied to published fixed prices (see tariffs). No hidden fees: no booking surcharge, no credit-card fee, no night premium, no weekend uplift. For a company spending CHF 20,000/month on Geneva transport today, a corporate account saves CHF 24,000/year (10 % × 12 months × CHF 20,000).

Industries we serve

Finance and family offices

Pictet, Lombard Odier, Mirabaud, UBP, Edmond de Rothschild — private banks and family offices on the Rive Droite use our service for principal-level travel, client pickups from GVA for meetings at the bank, weekend trips to vineyard estates. Discretion, Mercedes S-Class availability on short notice, drivers who understand why you don’t small-talk a client’s portfolio in the car.

Commodity trading

Geneva’s trading houses (Glencore, Trafigura, Mercuria, Gunvor, Vitol) move dozens of staff and clients through the city weekly. A corporate account removes the expense-claim overhead and gives traders a single WhatsApp number for every ride, day or night.

International organizations

UN, WTO, WHO, ILO, UNHCR, UNICEF, IFRC and the permanent missions around the Palais des Nations. Summit logistics for large delegations — 40 vehicles for a single morning arrival is routine for us. Security-screened drivers available for senior diplomatic passengers.

Pharma and life sciences

Firmenich, Givaudan, Merck, Johnson & Johnson, Medtronic, Roche — all have staff and suppliers transiting through GVA. Regular Geneva → Zurich and Geneva → Basel runs for clinical meetings, conference logistics at the UniS (Swiss Immunology Meeting), rapid transport of small cold-chain samples on request.

Watch industry

Rolex, Patek Philippe, Audemars Piguet, Piaget, Richard Mille, Hublot — Geneva to the Vallée de Joux factories, clients visiting for Watches & Wonders, Baselworld logistics, VIP clients between boutiques and hotels. We handle both the private-client side and the corporate executive side.

Hospitality and luxury travel

Four Seasons, Beau-Rivage, Mandarin Oriental, La Réserve, Intercontinental — partner rates for guests, DMCs and concierge services. Guest airport transfers, wedding logistics (see our wedding and event service), and private tours of the region (see Geneva sightseeing tours).

Service Level Agreement (SLA) — what we commit to

For accounts above CHF 40,000/month, we publish a custom SLA with quarterly review meetings and operational KPIs (vehicle availability percentage, driver satisfaction score, complaint closure time).

Common corporate use cases

• Airport transfers for senior staff — named driver who knows the executive’s preferences (vehicle, music, temperature, phone habits)
• Recurring Geneva → Zurich commute for board meetings — Wednesday morning outbound, same evening return, full dedicated vehicle
• Client pickups from GVA — flight tracking, meet & greet with company signage at terminal, direct to headquarters or their hotel
• Event logistics — Palexpo trade shows (Watches & Wonders, Geneva Motor Show, Ebace), UN summits (50+ vehicles), board off-sites
• Roadshow logistics — multi-city European roadshow with a single vehicle and driver for 5 to 10 days, client visits day-to-day
• 24/7 on-call service for operations staff — duty manager can book a ride at any hour without a personal payment method
• Visiting delegations — coordinated multi-vehicle arrival with badges, welcome folders and standardised dropped-off sequence at the conference venue

Setting up a corporate account

1. Initial call with our corporate team — 30 minutes to understand your travel patterns, authorised bookers, cost centres, invoice format preferences
2. Proposed contract delivered within 48 hours — standard terms, SLA, pricing grid, data-protection annex (GDPR/LPD compliant)
3. Signature and onboarding — accounts department sets up the invoicing profile; authorised bookers receive credentials for the booking portal and WhatsApp number
4. First ride typically within 3 to 7 days of contract signature
5. Monthly review call in the first three months, then quarterly — usage patterns, SLA KPIs, opportunities for savings

Reach the corporate team through contact or call +41 22 518 08 08 and ask for corporate accounts.

Invoicing, accounting, compliance

• Billing currency: CHF by default; EUR, USD, GBP on request (fixed monthly rate conversion)
• Payment terms: 30-day net standard; 45 or 60-day negotiable on larger accounts
• Invoice format: PDF + XML (Swissdec-compatible), breakdown by cost centre, employee, project or PO number
• VAT: Swiss VAT 8.1 % standard rate; reverse-charge VAT for EU B2B qualifying companies
• Data protection: LPD/GDPR compliant data handling, trip data retained 10 years for accounting purposes, no sharing with third parties
• Audit trail: any booker can pull a complete trip log from the portal with driver name, plate, timestamp, route and invoice reference
• Payment methods: wire transfer (preferred for corporate), credit card, QR-bill, SEPA direct debit

Drivers and confidentiality

Every TaxiGVA driver signs a standard NDA as part of onboarding. For sensitive corporate accounts (diplomats, HNWI, pharma in the middle of a clinical announcement, M&A work), we run additional checks: Swiss police clearance, background screening by a third-party provider, signed annex on specific confidentiality requirements. Named drivers on dedicated accounts are reviewed annually.

For diplomatic or high-security assignments, we coordinate with the protection details of the principal. Drivers hold Swiss cantonal taxi licences and are fully insured to the CHF 100 M third-party minimum required for commercial passenger transport.

Frequently Asked Questions — Geneva Corporate Transport

What is the minimum monthly volume to open a corporate account?

There is no strict minimum — even a small law firm doing CHF 1,500/month of travel benefits from the consolidated invoicing. Discount tiers start at CHF 5,000/month. Below that, you still get priority dispatch, any-time booking and a single invoice without negotiating a discount.

Can our employees book directly or does it go through a travel coordinator?

Your choice. We support both models — a named list of authorised bookers (typical for small companies, 2 to 5 people), or a single travel-coordinator gateway (typical for larger accounts). Employees can also book their own trips with a personal authorisation code quoted at booking. Audit trail is the same either way.

How do you handle expense re-billing to clients?

Invoices can be broken out by project code, PO number or client reference that the booker enters at booking. Monthly PDF groups trips under each project so your accounts team re-bills directly without manual sorting. Common for law firms, consultants and event agencies.

Do you have electric vehicles for corporate ESG reporting?

Yes — Mercedes EQE and EQS, fully electric. An all-electric fleet is available for ESG-sensitive events. We issue trip-level CO2 reports (gCO2/km by vehicle class with actual kilometres travelled) on request, aligned with GHG Protocol Scope 3 category 6 (business travel).

Can we have a dedicated driver for our CEO?

Yes, on accounts above CHF 15,000/month. Named driver plus named backup. Driver learns the CEO’s route preferences, preferred temperature, music or silence preference, typical travel times. We do not use that driver for other clients during the CEO’s regular windows (6:30–9:30 and 18:00–20:00 weekdays, for example).

What if a driver is sick or a vehicle breaks down?

We have 30 % fleet redundancy built into dispatch. A replacement vehicle of the same or higher class arrives within 20 minutes in the city, 45 minutes on a motorway en route. No price change. The SLA credit applies if pickup is delayed beyond the committed window.

How do we track real-time usage and spend?

Through the corporate portal (web-based, no app install required). Travel coordinators see every booking, live vehicle position, running month-to-date spend, budget vs actual by cost centre. Data is exportable to CSV or directly to SAP Concur / Coupa / common ERPs via our API.

Is there a contract commitment or can we cancel any time?

Standard contract is 12 months with automatic renewal, 30-day cancellation notice before renewal. Month-to-month contract available on request at slightly higher rates (no volume discount on month-to-month).

Do you cover rides outside Geneva on the corporate account?

Yes. Anywhere we drive — Zurich, Lausanne, Basel, Paris, Milan, Munich, ski resorts — rolls into the same monthly invoice. For very heavy long-distance use (Geneva → Paris twice a week), we sometimes negotiate a sub-route rate. See long distance transfer for the standard grid.

Are your drivers vaccinated, multilingual, professionally trained?

All drivers hold the Swiss cantonal taxi licence (which requires a clean driving record, Swiss police clearance, medical fitness and a regional geography exam). Languages: every driver speaks French and English; roughly half speak Italian, Spanish or Arabic; a smaller group German or Russian. Vaccination status is a personal matter; for accounts with specific public-health requirements (pharma, hospital work), we can commit drivers who meet your policy.

Talk to the corporate team through our contact form or call +41 22 518 08 08 to set up an account. For a one-off multi-vehicle event without a full account, see our event transport.